Confluence Running employee recognition program
Feedback & employee recognition

Share honest feedback. Recognize great service.

If a visit stood out, there are two useful ways to tell us: share an honest Google review for the store you visited, and/or send us a direct note recognizing a team member. Keeping those two actions separate helps customers review freely while still giving us a reliable way to recognize the right employee.

How it works

Two simple ways to make your feedback count.

1

Review your store

Share the rating and comments that honestly reflect your experience. There is no required rating, wording, or staff mention.

2

Recognize a team member directly

If someone made a difference, send us their name and what they did. That gives us a clear way to connect the praise to the right person internally.

3

We share the appreciation

Confluence Running maintains an internal employee-recognition program because thoughtful, knowledgeable service should be noticed.

Google reviews and employee recognition are separate. Customers are never paid, discounted, or rewarded for leaving a review. Please leave whatever rating and comments genuinely reflect your experience.

Recognize a team memberContact Confluence Running

Google reviews

Choose the store you visited.

These buttons take you directly to the appropriate Google review or business listing. If you visited Lake Placid, choose the retail identity that best matches your experience.

Binghamton / Johnson City

130 Oakdale Road, Johnson City

Leave a Google review

Corning

32 W Market Street, Corning

Leave a Google review

Hudson Valley / Middletown

45–53 North Street, Middletown

Leave a Google review

North Country / Watertown

1035 Arsenal Street, Watertown

Leave a Google review

Lake Placid Running & Triathlon

2415 Main Street, Lake Placid

Leave a Google review

Ruthie’s Run

2415 Main Street, Lake Placid

Open Ruthie’s Run on Google

This opens the current Google listing so you can choose the review option from the profile.

Why feedback matters

Reviews help customers. Recognition helps our team.

Detailed, candid reviews help other people understand what a visit to Confluence Running, Lake Placid Running & Triathlon, or Ruthie’s Run is actually like. Direct employee recognition gives us something different: the chance to reinforce the specific behaviors that make our stores better — listening, patience, product knowledge, empathy, problem-solving, and follow-through.

If an experience needs follow-up or something went wrong, you are welcome to contact us directly as well. We want that feedback too.

Customer reviews
Customer reviews
Eric helped me find a pair of Insoles for my arches. 2 weeks later and no more knee pain. Thank you confluence!
— Nick Sifert
Customer reviews
Extremely knowledgeable, helpful and kind staff. Love that they tailor to your needs and find exactly what's right for you! I will never go anywhere else for gym shoes!
— Kayla Petrie
Customer reviews
Had a great experience at Confluence Running! Jason was friendly, knowledgable, and helped me find a new pair of walking shoes. Definitely recommend as a place to get fitted for sneakers, even if you aren't a runner.
— Monica Fadul
Two people standing in a store with shelves of products and boxes.
Customer reviews
Allison got me right into a perfect pair of sneakers! The process was so easy and she made us feel so welcomed.
— Alison Devita

Follow the Journey